Terms

Terms of Service

We value transparency, and that means not hiding behind big words and unnecessarily long Terms of Service pages. We will try to keep these terms as short and clear as possible.

Accounts

You need an account to access certain features of Learnitive.

Your account credentials are your responsibility. We take account security seriously and use reasonable measures to protect your account from our end, but we cannot protect credentials that are exposed through your email account, browser, device, password manager, personal notes, or by sharing them with another person.

You are responsible for keeping your login credentials secure.

You may not share your Learnitive account with other people unless we explicitly provide a feature or plan that allows account sharing.

Your account may contain personal information, licence or subscription entitlements, purchase information, connected services, preferences, and access to premium features. Because of this, you should not allow anyone else to access your account.

We may suspend, restrict, or terminate an account where we reasonably believe that:

• the account has been compromised or is insecure;
• these Terms of Service have been violated;
• our Privacy Policy has been violated;
• the account is being used fraudulently or unlawfully;
• the account is being used to interfere with or damage Learnitive, its infrastructure, its users, or its services; or
• suspension or termination is reasonably necessary to protect Learnitive or other users.

Where reasonably possible, we will try to provide notice before terminating an account, unless immediate action is required for security, fraud prevention, legal, or operational reasons.

Lifetime access

Where Learnitive offers a one-time purchase described as Lifetime, Lifetime Access, or similar wording, "lifetime" refers to the lifetime of the relevant Learnitive product or service.

A Lifetime purchase does not mean the lifetime of the purchaser.

A Lifetime licence provides access to the features included with that licence for as long as the relevant Learnitive service continues to exist and be offered.

We may change, replace, improve, discontinue, or restructure individual features over time as Learnitive evolves.

A Lifetime licence does not guarantee that every feature, third-party service, AI model, integration, or external provider available at the time of purchase will remain available permanently.

Subscription plans

Where Learnitive offers a recurring monthly or other subscription plan, access to the paid features included with that plan continues while the subscription remains active and payments remain current.

If you cancel a recurring subscription, your premium access may continue until the end of the period you have already paid for unless otherwise stated at the time of purchase.

After your paid period ends, your account may revert to the features available under the applicable free or non-subscribed plan.

Local-first data

Learnitive is designed to be local first.

Depending on the feature you use, projects, notes, research materials, documents, application data, uploaded files, generated content, API keys, and other workspace information may remain stored locally in your browser, device, or filesystem.

Learnitive may not have access to, or maintain backups of, data that is stored only on your device.

You are responsible for maintaining appropriate backups of important local data.

Clearing browser storage, deleting application data, removing files, changing devices, resetting your browser, losing access to a filesystem location, or other local actions may permanently remove locally stored information.

We cannot restore information that was never transmitted to or stored by Learnitive.

AI features

Learnitive may provide features that use local or third-party artificial intelligence models.

AI-generated content can be inaccurate, incomplete, outdated, misleading, or inappropriate for your particular circumstances.

You are responsible for reviewing and verifying AI-generated output before relying on it.

Learnitive should not be treated as a substitute for qualified professional advice in areas including medicine, law, finance, safety, or other high-risk decisions.

Where Learnitive allows you to connect your own AI provider through a Bring Your Own Key (BYOK) feature, your use of that provider is also subject to the provider's own terms, pricing, usage limits, privacy practices, and policies.

Learnitive does not control third-party AI providers and cannot guarantee their continued availability.

Your content

You retain ownership of content that you create, upload, import, or store using Learnitive.

This may include notes, research, documents, LaTeX projects, datasets, images, diagrams, whiteboards, uploaded resources, generated files, and other material.

You are responsible for ensuring that you have the legal right to use, upload, process, publish, or distribute content that you use with Learnitive.

We do not claim ownership of your content simply because you use Learnitive to create or work with it.

Where a feature requires server-side processing, you give Learnitive the limited permission necessary to process that content solely for the purpose of providing the requested feature.

Content removal

In some circumstances we may need to remove, restrict, block, or disable content or access to a feature.

This may happen for legal, security, copyright, abuse, technical, or policy reasons.

Where Learnitive operates primarily on local data, we may not be technically able to inspect or remove content stored exclusively on your device.

Purchase methods

Payments and licence fulfilment may be processed through Payhip or another payment provider shown at checkout.

Payment providers may process information such as your name, email address, payment information, transaction details, licence information, and billing information according to their own Terms of Service and Privacy Policies.

Learnitive does not normally receive or store your complete payment card details when payments are processed by an external payment provider.

Refunds

Any refund period or refund eligibility stated on the Learnitive checkout page, pricing page, or payment provider page at the time of purchase forms part of the applicable purchase terms.

Where a refund is approved, access to the refunded premium licence, subscription, or paid features may be removed.

Refund requests may also be subject to the policies of the payment provider used to complete the transaction.

Nothing in these terms limits any refund or consumer rights that you are legally entitled to under applicable law.

Using Learnitive at your own risk

Learnitive is provided as a productivity, learning, research, writing, creation, and AI-assisted workspace.

Anyone permitted to use Learnitive under these terms is responsible for how they use the platform and for the content they create, import, generate, or publish.

We do not routinely review local user content for accuracy, legality, copyright compliance, academic integrity, or other compliance matters.

We are not responsible for determining whether content created by a user or generated with the assistance of an AI model is truthful, accurate, original, lawful, or suitable for a particular purpose.

You are responsible for reviewing your work before submitting, publishing, distributing, or relying on it.

Academic use

Learnitive may be used for research, learning, writing, note-taking, study, and other academic activities.

You are responsible for following the academic integrity requirements, AI usage rules, citation requirements, assessment policies, and other rules imposed by your school, university, employer, publisher, or other organisation.

Learnitive does not guarantee that AI-generated or AI-assisted content will comply with those requirements.

Third-party websites and services

Learnitive may contain links to, integrate with, or allow you to interact with third-party websites and services.

These may include AI providers, payment processors, code repositories, external resources, APIs, or other services.

We do not own or control those third-party services.

When you use a third-party service, you should review its Terms of Service and Privacy Policy.

Your use of those services is governed by the terms between you and the applicable third-party provider.

Availability

We aim to keep Learnitive reliable and available, but we cannot guarantee uninterrupted or error-free operation.

Features may occasionally become unavailable due to maintenance, upgrades, security issues, infrastructure failures, third-party outages, software bugs, or circumstances outside our reasonable control.

We may add, modify, replace, or remove features as Learnitive develops.

Security

You must not attempt to:

• gain unauthorised access to Learnitive systems or other user accounts;
• bypass authentication, licensing, entitlement, or security controls;
• deliberately interfere with Learnitive infrastructure;
• distribute malware or malicious code through the service;
• probe or exploit vulnerabilities in a manner that may harm Learnitive or its users; or
• use Learnitive for unlawful activity.

Good-faith security research should be reported responsibly rather than used to damage the service or access information without permission.

Policies concerning children

Learnitive is not directed toward children under the age of 18.

We do not knowingly market or advertise Learnitive to children.

If you believe that a person under the age of 18 has created an account or provided personal information to Learnitive, please contact us so that we can review the situation and take appropriate action.

Updating these terms

We may update these Terms of Service as Learnitive changes, new features are introduced, legal requirements change, or our business and technical practices evolve.

Minor changes may be made without individual notification.

Where we make a material change that significantly affects your rights or use of Learnitive, we may notify registered users by email or through the Learnitive service.

Emails relating specifically to changes to these Terms of Service, our Privacy Policy, account security, purchases, licences, or other essential service matters are transactional communications and are not marketing emails.

Continued use of Learnitive after updated terms become effective constitutes acceptance of the updated terms to the extent permitted by applicable law.

Reporting content or abuse

If Learnitive provides a reporting feature for the relevant content or activity, please use that feature.

If no reporting feature is available, you can contact us through the available support channel.

When reporting content or abuse, please provide enough information for us to understand and investigate the issue.

General support

For general support, account questions, billing enquiries, licence problems, security concerns, or other issues, please contact us through the support options provided on Learnitive.