Troubleshooting

Ollama Troubleshooting

Use this guide when Learnitive cannot discover Ollama or a selected model cannot be used through the local path.

Service running

Start Ollama and confirm ollama list works on the same computer as the browser.

Browser origin

Set the Ollama origin configuration to allow https://www.learnitive.com and restart Ollama after changing it.

Model availability

Download at least one local model. Refresh Ollama in Learnitive after adding or removing models.

Local verification

A localhost model can still be cloud-backed. Learnitive can reject a model from the verified-local path when it cannot confirm genuinely local inference.

Browser restrictions

Browser local-network/loopback security controls can block access even when the service is healthy. Check browser permissions and developer-network errors.

Reinstall

If Ollama itself is missing or damaged, use the official Download Ollama page.